Terms of service

Terms of Service

Effective Date: July 14, 2026

Welcome to CUGINI. These Terms of Service (“Terms”) govern your access to and use of the CUGINI website, including any purchases made through our online store. By accessing or using this website, you agree to comply with these Terms. If you do not agree, please refrain from using our website.

1. Use of the Website

By using this website, you agree to use it only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that any information you provide is accurate, complete, and up to date.

2. Products

We strive to present our products as accurately as possible. However, product colors and appearance may vary slightly depending on your screen, device settings, or lighting conditions.

All products are subject to availability. We reserve the right to discontinue, modify, or limit the quantity of any product at any time without prior notice.

3. Pricing

All prices displayed on the website are listed in Egyptian Pounds (EGP) unless otherwise stated.

While we make every effort to ensure pricing accuracy, errors may occasionally occur. CUGINI reserves the right to correct any pricing, product, or promotional errors and to cancel orders affected by such errors. If payment has already been processed, a full refund will be issued.

4. Orders

Once you place an order, you will receive an order confirmation acknowledging that your request has been received. This confirmation does not constitute acceptance of your order.

CUGINI reserves the right to accept, decline, or cancel any order for reasons including, but not limited to:

  • Product availability
  • Payment authorization issues
  • Pricing or technical errors
  • Suspected fraudulent activity
  • Violation of these Terms

If an order is cancelled after payment has been received, the full amount paid will be refunded using the original payment method.

5. Payment

Payment must be completed using one of the payment methods offered during checkout.

By submitting payment, you confirm that you are authorized to use the selected payment method and that the billing information provided is accurate.

6. Shipping & Delivery

Estimated delivery times are provided for convenience and are not guaranteed.

Delivery times may vary due to courier operations, public holidays, weather conditions, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information. CUGINI is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping details.

7. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Items must be returned unworn, unwashed, unused, and in their original condition with all tags and original packaging intact.

Products that have been damaged due to misuse, alteration, or improper care are not eligible for return or exchange.

8. Intellectual Property

All content on this website, including but not limited to logos, trademarks, product names, designs, graphics, photographs, videos, text, and other materials, is the exclusive property of CUGINI and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, published, or used without the prior written consent of CUGINI.

9. Acceptable Use

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to any part of the website or its systems.
  • Introduce viruses, malicious software, or harmful code.
  • Interfere with the operation or security of the website.
  • Use the website in a manner that infringes upon the rights of CUGINI or any third party.

10. Disclaimer

The website and all content are provided on an “as available” basis.

While we strive to ensure the accuracy of the information provided, CUGINI does not guarantee that the website will always be uninterrupted, error-free, secure, or free of technical issues.

11. Limitation of Liability

To the maximum extent permitted by applicable law, CUGINI shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or products purchased through it.

Our total liability in relation to any claim shall not exceed the amount paid for the relevant order.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

13. Changes to These Terms

CUGINI reserves the right to update or modify these Terms of Service at any time. Any changes become effective immediately upon publication on this page. Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on the CUGINI website. We will be happy to assist you.